A refreshing approach to customer success


The Devo customer experience starts and ends with a
Operational Support
Our team of seasoned experts
Our team helps you through every step of implementation and deployment to get your team up and running quickly. From there, we help you recognize and quantify the value Devo is bringing to your organization so you can demonstrate your success internally.

Our team will be with you every step of the way
Johannes Loeffler
Chief Customer Officer
Our customer success team exists to make our customers successful with Devo. That’s it. They are your partner—every step of the way.

Mike Sanchez
VP, Services
Our professional services team provides the specialized expertise to speed outcomes at each stage of your Devo journey—from migrating data, integrating data sources, or developing Devo applications to meet specific business needs.

David Koury
Director, Customer Support
Devo Customer Support uses dedicated teams to provide proactive monitoring and alerting, as well as 24/7/365 customer support, with rapid guaranteed response times.

“We were amazed at the speed with which we were fully functional with the Devo Platform. The partnership between Telefónica and Devo was great and our time-to-insight, and therefore time-to-value, was much faster than we expected.”
Clara Casas
E2E Service Quality and Operative Improvement Manager, Telefonica

Strategic Support
Dedicated to your
To us, customer success isn’t about retention and renewals. We’re your long-term partner in improving how you and your team work and contribute to your organization. We’ll work with you on a joint success plan and have regular check-ins to guarantee you’re getting the most out of the Devo Platform.
