Customer Success Video

Joshua Copeland Selects Devo to Replace Splunk and Reduce Hour-Long Tasks to Minutes, Boosting Customer Satisfaction

Wanted: A solution that saves time and improves the analyst experience

This telecommunications company was previously using Splunk on-premise for its SIEM but felt the tool was too costly and outdated.

Quick Facts

INDUSTRY

  • Telecommunications

ENVIRONMENT

  • 230,000 employees
  • Voice coverage in 220 countries
  • Data coverage in more than 190 countries

SECURITY CHALLENGES

  • High pricing of historical data
  • Lack of visibility across business units
  • The need to meet strict SLAs to achieve
    regulatory compliance

KEY BENEFITS

  • 400 days of always hot data
  • Multitenant architecture
  • Cloud-native
  • Achieving true partnership
  • Advanced Activeboards and visualizations

I think the biggest benefit of working with Devo is that it’s a partnership. They definitely take their customers as partners and they listen to us, take our suggestions, and really try to work and build the product around the needs of us and our own customers.

Josh Copeland Cybersecurity Director