Customer Success Video

Joshua Copeland Selects Devo to Replace Splunk and Reduce Hour-Long Tasks to Minutes, Boosting Customer Satisfaction

Wanted: A solution that saves time and improves the analyst experience

This telecommunications company was previously using Splunk on-premise for its SIEM but felt the tool was too costly and outdated.

Quick Facts

INDUSTRY

Telecommunications

ENVIRONMENT

230,000 employees
Voice coverage in 220 countries
Data coverage in more than 190 countries

SECURITY CHALLENGES

High pricing of historical data
Lack of visibility across business units
The need to meet strict SLAs to achieve
regulatory compliance

KEY BENEFITS

400 days of always hot data
Multitenant architecture
Cloud-native
Achieving true partnership
Advanced Activeboards and visualizations

I think the biggest benefit of working with Devo is that it’s a partnership. They definitely take their customers as partners and they listen to us, take our suggestions, and really try to work and build the product around the needs of us and our own customers.“
Josh Copeland Cybersecurity Director

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