Our training gets you up and running quickly and ensures you get the most benefit for your business. Devo offers learning paths and training delivery models designed to meet the specific needs of different users in your organization. We provide introductory and advanced user training, as well as training specifically for administrators.
Devo Foundations teaches the basics of the Devo Platform. Learn fundamental skills including data structures, queries, alerts, and lookups, which help users detect anomalies, identify trends, and present results.
Learn how to visualize, analyze and explore your data using Devo Activeboards. Upon completion of the course, you will be able to create interactive dashboards by using Activeboards’ comprehensive library of widgets.
Learn about Devo SecOps. Gain experience with SecOps dashboards, alert triage, launching investigations, and enriching data. The Devo Security Operations course also provides best practices on collaborating with team members to detect threats in your environment.
⚠️ Special requirements: Security Operations is built on top of the Devo Platform. Previous knowledge and/or experience of the Devo Platform is recommended before taking this course.
Devo Flow is an easy-to-use, no-code editor that extends the correlation, alerting, and analytics capabilities of the Devo Platform.
Learn how to build complex alerts and workflows in real time that enable users to perform deeper analyses and more accurate detections.
⚠️ Special requirements: Devo Flow is built on top of the Devo Platform. Previous knowledge and/or experience of the Devo Platform is recommended before taking this course.
Platform User Certification
Test your knowledge of the Devo Platform by taking the entry-level certification quiz. Users have 90 minutes to answer 50 questions covering the main functionalities and tools within the Devo Platform. Topics include data structure, querying, alerting, lookups, and Activeboards.
We offer 24/7/365 support with every Devo license. Devo customer support uses a four-level escalation model with dedicated customer success teams to guarantee a rapid response. We provide proactive monitoring and alerting, as well as traditional support.
| Severity Levels | Initial Response | Max Target Time to Resolution | Contact Frequency |
| Critical | 2 hours | 12 hours | 1 hour |
| Major | 4 hours | 24 hours | 4 hours |
| Minor | 1 business day | Future release | 1 week |